Shipping and Return Policy

Shipping

We typically ship our merchandise within one week of receiving your order.
If you are in need of expedited shipping, please call 703-548-5509 or leave us a note with your order indicating your need for haste. If you are ordering team blade jewelry, keep in mind, if your desired team is not in stock, it may take up to three weeks for us to get the item to you.

Returns

Regularly stocked items can be returned for a refund less 3% non refundable processing fee and shipping fees within 2 weeks of delivery. Purchases made through PayPal will not have the PayPal fees returned. Please return the gift bag or box with your return.Thereafter, we are happy to accept exchanges for the full amount up to 2 months after receiving the item.

Charges for additional shipping will apply. After that, we are kind and flexible and want you to be happy, please just inquire... info@rubinijewelers.com 703-548-5509. If your purchase has been custom made or customized in anyway and you are displeased, we want you to be happy! We will work with you to alter it or create an alternative so that it is just right, and let you know in advance what the additional cost will be.