Warranty & Repairs

Warranty & Repairs
We repair all kinds of jewelry from Platinum to Costume. Most repairs and creations are done on the premises. We are happy to work with gold, silver, platinum, alternative metals, costume jewelry, pearls, beads, and random odds and ends. It is best if you bring in (or send) your item(s) so we can assess it face to face. That said, you can also send us in focus photos, prior to coming in or sending the item, for consultation. Our email is info@rubinijewelers.com. Address is below. Regular hours are weekdays 10-6pm, Saturdays 10-3pm.

Rowing Jewelry Our rowing jewelry is guaranteed (except chains, leather, plated jewelry and team blades). Please return broken items in a secure package to:
632 N. Washington St.
Alexandria, VA 22314

If chains are broken, we can certainly repair them, even on rowing jewelry.  Cost is $10 1 break in silver or $30 1 break in gold, depending on chain style.

We change watch batteries and remove links from watch bands, usually while you wait.

Please contact us with your address info for shipping rates. We ship either USPS $5-30 or Fed Ex $10-60. Please call us or email for shipping rates 703-548-5509 info@rubinijewelers.com.

If you have other items you'd like us to repair, we will gladly repair them also. Simply bring them in or send them to us in a secure package and we'll contact you with an estimate for the repair.